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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nkem Ulelu

Nkem Ulelu

October 14, 2024

5  out of  5
rating by Nkem Ulelu
"Great customer service always from Jennifer. Great team. Keep it up y’all."
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Esther Mune

October 14, 2024

5  out of  5
rating by Esther Mune
"I had the privilege to talk to Jennifer Brown this morning. At first, when she reached out to me, I assumed my rates would go up. Quite to the contrary, Jennifer made recommendations that ended up saving me quite some money. Her calm demeanor and extensive knowledge really helped me. Great customer service! I’m certainly staying with Brads team. Thank you Jennifer!"
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Luisana Coronado

October 11, 2024

5  out of  5
rating by Luisana Coronado
"I had a great experience working with Ryan Bishoff. He was incredibly informative and patient, taking the time to thoroughly explain everything to me and ensure I understood my options. He genuinely cared about finding the best quote and offers that suited my needs, and I never felt rushed. I highly recommend him to anyone looking for personalized and thoughtful service!"
We responded:
"Thank you, Luisana, for your kind words about Ryan. We're thrilled to hear he provided you with informative and patient service. Your recommendation means a lot to us, and we're glad he could assist in finding the best options for you."
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Michelle Bannon

October 11, 2024

5  out of  5
rating by Michelle Bannon
"Such great service! Jennifer Brown puts up with me calling asking question every other week."
We responded:
"Thank you, Michelle! We're delighted to hear that Jennifer has been able to assist you so effectively. Your satisfaction is our priority, and we appreciate your kind words."
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Destinee Thompson

October 11, 2024

5  out of  5
rating by Destinee Thompson
"Jennifer was so helpful in making changes to my policy and helping take payment!"
We responded:
"Thank you, Destinee, for your kind words! We're thrilled to hear that Jennifer was able to assist you effectively with your policy changes and payment. Your satisfaction is our priority, and we appreciate your positive feedback."
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Tara Wooten

October 11, 2024

5  out of  5
rating by Tara Wooten
"Always love dealing with our State Farm family. Jennifer is so kind, and always goes above and beyond to help!"
We responded:
"Thank you, Tara! We're thrilled to hear that Jennifer has provided you with exceptional service. We truly appreciate your kind words and your trust in our State Farm family. We're here to help whenever you need us!"
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Enmanuel Lee

October 10, 2024

5  out of  5
rating by Enmanuel Lee
"I have been a customer for almost 4 years! I would completely recommend this agent to anyone! I wish I could give you 10 stars!"
We responded:
"Thank you, Enmanuel! We truly appreciate your loyalty and kind words. Your recommendation means a lot to us. We're thrilled to have you as a valued customer and look forward to continuing to serve you."
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Tae Decosey

October 8, 2024

5  out of  5
rating by Tae Decosey
"I love my neighbors at State Farm they are always on my side. Thanks Jennifer and Staff."
We responded:
"Thank you, Tae! We're thrilled to hear that Jennifer and the team have made a positive impact. Your kind words and support mean a lot to us. We're always here for you!"
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Michelle Thomas

October 7, 2024

5  out of  5
rating by Michelle Thomas
"Jennifer is always so attentive and on top of our requests. - West GA Communications"
We responded:
"Thank you, Michelle, for your kind words. We're thrilled to hear that Jennifer has been attentive to your needs. Your satisfaction is our priority, and we appreciate your trust in our agency!"
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Heather

October 4, 2024

5  out of  5
rating by Heather
"Casey is always so helpful and willing to listen to my many questions. He’s a great resource, and is always able to explain everything in a way that is easy to understand. You can't go wrong working with him!"
We responded:
"Thank you, Heather, for your kind words about Casey. We're thrilled to hear that he has been able to assist you effectively and make everything easy to understand. Your satisfaction is our priority, and we appreciate your trust in our agency."
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Sharon Eads

October 4, 2024

5  out of  5
rating by Sharon Eads
"This is an awesome agency. I had the pleasure of speaking with Casey who answered all my questions. Highly recommend speaking with him if you don’t understand something about your policies."
We responded:
"Thank you, Sharon, for your kind words! We're thrilled to hear that Casey was able to assist you effectively. Your recommendation means a lot to us."
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Mac Farmer

October 4, 2024

5  out of  5
rating by Mac Farmer
"Very quick to resolve any issues."
We responded:
"Thank you, Mac, for your positive feedback! We're delighted to hear that our team was able to resolve your issues quickly."
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amanda mcinturff

October 4, 2024

5  out of  5
rating by amanda mcinturff
"Jennifer is above and beyond the best. She always makes you feel like you her only client and takes her time to explain to you any questions you may have. Thank you so much for your help."
We responded:
"Thank you, Amanda, for your kind words about Jennifer. We're thrilled to hear she provided exceptional service and made you feel valued. Your feedback is greatly appreciated."
Profile photo of Schantalyn Dickens

Schantalyn Dickens

October 2, 2024

5  out of  5
rating by Schantalyn Dickens
"I always receive great customer service when I call the office for assistance. On yesterday I spoke with Jennifer she provided great customer service, help me with policy changes and she called to follow-up. Thank you so much Jennifer for everything!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Jennifer provided excellent service and assisted with your policy changes. Your satisfaction is our priority, and we appreciate your feedback."
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Revelations from God with Mama Vee

October 2, 2024

5  out of  5
rating by Revelations from God with Mama Vee
"We have been customers of State Farm for many years now. Today we had to replace a vehicle on our policy. I had the pleasure of receiving excellent customer service from Jennifer Brown., She is understanding and proficient with what she is doing. Her Customer service is professional and kind. And although I called in 10 minutes before she was getting off work, she did not rush through the process . She is very patient and took the time to make sure that everything was done correctly . Today is just another example to let me know that State Farm was the best choice for my family."
We responded:
"Thank you for your kind words. We're thrilled to hear about your positive experience with Jennifer Brown. Your satisfaction is our priority, and we're glad to have been able to assist you. We appreciate your continued trust in State Farm."
Profile photo of Tameka S. S. Nellar

Tameka S. S. Nellar

October 2, 2024

5  out of  5
rating by Tameka S. S. Nellar
"I would to give a special Thanks to Jennifer Brown… she is an amazing person… she is the epitome of great customer service… every time I’m in need of anything Jennifer is always there…also I would like to include Danny…he is the best agent I have had… Thank you guys so much"
We responded:
"Thank you, Tameka, for your kind words! We're thrilled to hear about your positive experiences with Jennifer and Danny. Your satisfaction is our priority, and we appreciate your trust in our team."
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Kody Lacy

October 1, 2024

5  out of  5
rating by Kody Lacy
"Gabe was a phenomenal help throughout the whole process. I will definitely be recommending him, as well as State Farm to everybody close to me. Thank you for your service"
We responded:
"Thank you, Kody, for your kind words! We're thrilled to hear that Gabe provided exceptional service. Your recommendation means a lot to us."
Profile photo of Lee S.

Lee S.

October 1, 2024

5  out of  5
rating by Lee S.
"I love giving reviews because whether they are positive or negative, it allows people to be able to take a pulse on whatever business the review is on. I have had dealings with Brian, Brad and then Kelly. Can I just tell you that is the dynamic trio!!! They made me feel like the craziness I was feeling about switching insurance was not crazy and they would take care literally of everything! Most importantly, they actually listened, especially because I did not want a lot of things included on one of my policies. Today I called and spoke with Kelly. I was in a rush in the middle of a meeting. I was cutting her off and her tone never changed. She was as sweet as pie and never allowed my short ness with her to disturb her positive customer service flow she had going on. Seriously, if you need to change insurance companies, don't just go with State Farm. You need to go with this company ....BRAD COOPER'S office. They are the best!!!"
We responded:
"Thank you, Lee, for your kind words! We're thrilled to hear that our team provided exceptional service and made your insurance switch seamless. Your recommendation means a lot to us. We're here whenever you need us!"
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Ethan Hitch

September 30, 2024

5  out of  5
rating by Ethan Hitch
"jennifer one the best employees you got. Always makes sure her clients are in check and are in good hand. Lovely voice she has to she just knows how to talk to people. One of the most reliable person i have meet. She’s a great agent"
We responded:
"Thank you, Ethan, for your kind words about Jennifer. We're thrilled to hear she has provided you with excellent service and reliability."
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Hallie Hardwick

September 30, 2024

5  out of  5
rating by Hallie Hardwick
"Olivia is always so helpful and willing to listen to my many questions. She's a great resource, and always is able to explain everything in a way that is easy to understand. You can't go wrong working with her!"
We responded:
"Thank you, Hallie, for your kind words about Olivia. We're thrilled to hear she has been helpful and clear in her explanations. Your satisfaction is our priority, and we appreciate your trust in our agency."
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Donna Parker

September 30, 2024

5  out of  5
rating by Donna Parker
"Mary Beth was so amazing. Not having a lot of knowledge about auto insurance, she was so patient and kind throughout the entire process. Thank you 💕"
We responded:
"Thank you, Donna! We're thrilled to hear that Mary Beth provided you with exceptional service. Your kind words and 5-star rating mean a lot to us. We're always here to help with any of your insurance needs."
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cj Billingsley

September 30, 2024

5  out of  5
rating by cj Billingsley
"Great people. Always super helpful with any question I have."
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Will Martin

September 30, 2024

5  out of  5
rating by Will Martin
"Gabe Brackett was very informative and helpful! Great team!"
We responded:
"Thank you, Will! We're thrilled to hear that Gabe provided you with excellent service."
Profile photo of Avery Powell

Avery Powell

September 30, 2024

5  out of  5
rating by Avery Powell
"Gabe was extremely efficient, found solutions, worked with me in a highly communicative manner and lowered my monthly premium. Highly recommend working with him."
We responded:
"Thank you, Avery, for your kind words about Gabe. We're thrilled to hear he provided efficient service and effective solutions while lowering your monthly premium."
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B Breezy

September 28, 2024

5  out of  5
rating by B Breezy
"Jennifer Brown is awesome!! Called in to update my renters insurance for my move in and she took care of it right away for me. Thanks again!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Jennifer was able to assist you promptly with your renters insurance update. We appreciate your trust in us and look forward to serving you in the future."